Calls to this number are charged at 5.8p per minute plus your telephone providers access charge.
In your membership pack you will find an activation code starting with 'PP' please enter it below to open the form. If you would like us to help you, please send a TEXT MESSAGE to 07908 110 999 with the message 'Activate Membership' and we will call you within 24 hours and help you get set up. (The text message will be charged at the standard rate by your service provider, it is not a premium rate number, this number does not accept incoming calls)
Membership Packs are just £29.99 each, this is a one off charge. If you have been given a code by your Authorised Agent please enter it below. When you receive your pack in the post you can then activate the operator service online, by post or by phone. The subscription to the operator service is just £2 a month or £15 per year payable by direct debit when you activate.
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Hello, if you have found something which has brought you to our website, please complete the form below with the ID number printed on the item and where our member can contact you to collect their property from and they will be in touch with you very soon. If you add your address here we will send you a free Membership Pack as a thank you.Call us Free on
MEMBERS ONLY: Replacement Membership Packs are £9.99 each, this is a one off charge.The pack contains a new card, tag and sticker set and a new Membership number. (your old membership number will continue to work)
Replacement Membership Packs are £12.95 each, this is a one off charge.
Next of Kin was created in 1998 by Lee Hemington. The idea came from a real life emergency…. Lee’s mother Faye was rushed to hospital in a coma and given just 48 hours to live. The doctors had no idea what was wrong; the police had no simple way to track down Faye’s family her driving licence only told the police who she was and where she lived; her debit cards didn’t help! 5 hours later Lee was finally tracked down and he was able to pass on vital information that saved his mum’s life. From that moment Lee created a low cost way to help bring real peace of mind to other families.
We all think, ‘oh that’ll never happen to me’, but A&E statistics show over 45,000 people pass through their doors each day. In many cases medics have no idea if the patient has an allergy or medical condition, or how to trace the family.
We are based right here in the UK, with our global call centre based in Ipswich and our admin centre based in Bedfordshire
Lee still plays an active role in the organisation, and Lee’s mother Faye is thankfully still with us!
Fast contact with your family in an emergency! Did you know it can take hours and sometimes days to contact loved ones in an accident? A credit card,...
Attention Police! If you have a patient with one of our cards or tags please call us on 0800 7 765 765 and one of our operators will assist you. We...
So who is your next of kin? What we want to know is, who do you want to be contacted first in the event of an accident or emergency! You may have a s...
We have agreed that in return for receiving an annual or monthly payment, that in the event of an emergency involving You, We will endeavour, when contacted by the Emergency Services, to provide details to the Emergency Services of Your Next of Kin.
This Agreement sets out the terms and conditions on which the Next of Kin service is provided.
In these terms and conditions unless the context otherwise allows the following words and expressions shall have the following meanings:
“DPA” means the Data Protection Act 1998 as amended, re-enacted, modified or supplemented;
“Emergency Services” means the Police / Medical / Ambulance / Fire and Rescue services;
“Means of Identification” means the membership card, key ring, window/ passport/mobile phone stickers provided by Us to You;
“Membership Form” means the form including details about You, Your Next of Kin or your Nominated Contact;
“Next of Kin” means the person or persons to be contacted in the event of an emergency involving You, and full details of which have been given identified as the “Next of Kin” on the Membership Form or such amendment as is provided by You;
“VAT” means Value Added Tax, a transactional tax charged on the sale of goods and services, the current United Kingdom rate being 20% of the goods or service price;
“We, Us Our” means Next of Kin Limited with registered number 03924758 whose registered office is situated at 36 Crown Rise, Hertfordshire, WD25 0NE;
“You, Your” means the individual over 18 years of age who has signed the Membership Form, holds the Means of Identification and whose details appear on the Membership Form as having the benefit of the Next of Kin service;
The singular shall include the plural and vice versa and the masculine gender shall include the feminine. The headings are for convenience only and shall not affect the construction of this Agreement.
This Agreement shall be for a period of 12 months commencing from the date the Membership Form is accepted by Us and the annual payment has been collected.
Either party may terminate this Agreement by giving 30 days written notice to the other. In such event there shall be no refund of the annual payment.
This Agreement will automatically terminate if an order is made or an effective resolution passed for the liquidation, winding up, dissolution (other than by way of members voluntary liquidation or pursuant to any amalgamation or reconstruction on mutually agreed terms) of Us or a receiver, administrative receiver, administrator is appointed over all or any of the revenues or assets of Us;
You agree throughout the term of this Agreement to:
3.1 ensure that all details provided to Us on the Membership Form are and remain correct and accurate;
3.2 ensure that We are notified as soon as possible in writing of any changes to the original Membership Form details;
3.3 ensure that all Means of Identification are kept secure, and not lost or misused;
3.4 ensure that We are notified immediately in the event of loss of any of the Means of Identification;
3.5 ensure that those persons nominated as Next of Kin agree to act as Next of Kin before they are nominated on the Membership Form.
4.1 We will comply with the DPA and in particular the Data Protection Principles set out in it in connection with personal data provided by You and processed as a result of this Agreement.
4.2 You agree that We may fulfil Our obligations by employing or engaging independent contractors to process information or to contact the Next of Kin. Although We will enter into appropriate arrangements with such independent contractors, We shall not be liable for the acts or omissions of such contractors howsoever caused.
4.3 We will take all reasonable steps to ensure that the Emergency Services are given correct details of the Next of Kin in the agreed manner in the event that We are contacted by the Emergency Services.
4.4 Although We shall use reasonable care to ensure that calls received about You are genuine, We cannot accept responsibility if Next of Kin are contacted by mistake or as a result of a hoax or other unauthorized use of the Means of Identification.
4.5 We will use reasonable endeavours to communicate information to Next of Kin. We accept no liability for third party equipment or service failure, (e.g. customer fax machines, Internet service providers, pager/mobile network providers and national and international telecom service providers) including the international emergency number which may not be accessible from certain countries.
5.1 You authorise Us to prepare, complete and submit sales voucher(s) and to debit the credit card specified in the Membership Form attached in order to recover all charges and amounts due and owing to Us under this Agreement. If the credit card or debit card specified in the Membership Form is cancelled You will within seven days of receiving a request from Us, supply Us the details of an alternative credit or debit card, and sign all requisite forms to enable any alternative credit or debit card to be debited by Us.
5.2 Our charges are set out in the Membership Form. All charges payable by You to Us under this Agreement include VAT. You shall pay all charges and other sums due to Us without deduction or set-off. You shall be liable to pay costs on an indemnity basis in the event that We institute legal proceedings to recover Our charges or other sums due to Us from You.
You agree to indemnify Us for loss damage or expense to Us arising from:
6.1 any error or omission in the information You provide on the Membership Form; and/or
6.2 any unauthorized use of the Means of Identification
whether directly or indirectly resulting from such use.
Any notice or document to be given hereunder may be served by sending the same by prepaid first class post addressed to the relevant party at its address stated in the welcome letter in Our case (or such other address as We may notify you). Any notice
or document so sent shall be deemed to have been served on the second day following the date of posting.
No person who is not a party to this Agreement shall have any right under the Contracts (Rights of Third Parties) Act 1999 (the “Act”) to enforce any term of this Agreement provided that this shall not affect any right or remedy of any person which exists or is available otherwise than pursuant to the Act. We shall be under no obligation or liability to any person other than You.
No party shall be considered in default in the performance of its obligations under this Agreement or be responsible for any delay in the carrying out of such obligations, if the performance thereof is prevented or delayed wholly or in part as a consequence of any cause beyond the reasonable control of the party affected.
No forbearance or indulgence by either party in enforcing any term or condition of this Agreement shall prejudice or restrict such party’s rights under this Agreement and no waiver of any breach shall operate as a waiver of any subsequent or continuing breach of such term or condition.
It is expressly agreed between the parties that the liability for any damages arising out of the provision of the services under this Agreement, whether caused by Our negligence or that of Our employees or contractors or otherwise shall be limited to actual damages but shall in no event exceed £19.95. The parties acknowledge that damages would be difficult to ascertain and quantify and agree that this provision liquidates the damages and is not a penalty.
This Agreement together with the Membership Form represent the entire understanding between the parties in relation to the subject matter of this Agreement and supersedes all other agreements and representations made by either party, whether oral or written and this Agreement may only be modified if such modification is in writing and signed by a duly authorised representative to each party hereto.
This Agreement shall be governed by and construed and interpreted in accordance with English Law and the parties submit to the exclusive jurisdiction of the English courts.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.nextofkin.com)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls www.nextofkin.com/cost (this is an example: http://tinyurl.com/qdshs4d).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.